Responsible Gaming hit51 — Play for Fun, Stay in Control

At hit51, responsible gaming is more than just a slogan — it is at the core of how we operate. We believe that good online entertainment must be safe, transparent, and empower users to make smart decisions about how they play.

Our platform is designed with member well-being in mind from the very start. This means we invest in technology, staff training and awareness campaigns to ensure every member — new and existing — understands how to manage their gambling activity responsibly.

We also understand that every individual is different. Some play once a week to unwind, others more frequently. What matters is that every member knows their limits and has access to tools that can help them stay in control — without feeling ashamed or pressured to ask for help.

The first step to maintaining healthy playing habits is recognising the early warning signs of problem gambling. Most people are unaware they have a problem until it becomes more serious. Here are some signs to watch out for:

• Feeling stressed, anxious, or irritable when unable to gamble
• Constantly thinking about gambling even while doing other activities
• Borrowing money or selling belongings to fund betting
• Lying to family members or friends about gambling activity
• Failing to cut down or stop gambling despite having tried to do so
• Using gambling as an escape from problems or feelings of distress
• Chasing losses by continuing to bet in hopes of recovering
• Neglecting work, family or financial responsibilities due to gambling

If you recognise two or more of the signs above in yourself, we encourage you to use the self-control tools provided by hit51 or contact our support team for further guidance.

Hit51 provides a range of self-control tools that you can activate directly through your account. These tools are designed to help you manage your gambling activity in a more structured and responsible way:

• Daily / Weekly / Monthly Deposit Limit: Set a limit on the amount you can deposit into your account within a given period. Once the limit is reached, further deposits will not be processed until the period resets.
• Loss Limit: Set the maximum loss amount you are willing to bear per day, week or month. Our system will automatically block betting activity once this limit is reached.
• Play Time Limit: Control how much time you spend on the hit51 platform each day. You will receive a notification as you approach your set time limit.
• Play Break (Cool-Off): Take a short break of 24 hours to 6 weeks without closing your account. During this period, you will not be able to access any games.
• Self-Exclusion: The option to fully exclude yourself from the hit51 platform for a period of 6 months to 5 years, or permanently. We will ensure no promotional communications are sent to you during this period.
• Reality Check: Activate periodic reminders that will notify you how long you have been playing and the total amount wagered in the current session.

To activate any of the tools above, log in to your account and navigate to the Account Settings section, or contact our customer support via live chat, available 24 hours a day.

Answer the questions below honestly. This is not an official test, but it can help you assess whether your gambling activity is at a healthy level:

Hit51 takes the protection of vulnerable individuals extremely seriously. This includes minors, those with known gambling problems, and those experiencing financial or emotional difficulties.

Child & Minor Protection: The hit51 platform is strictly for users aged 18 and above, with no exceptions. Our rigorous identity verification (KYC) process ensures that only eligible individuals can register and play. If you discover a child or teenager using your account, please contact us immediately for assistance.

Parental Control Software: We encourage parents to use parental control software that can block access to gambling websites on devices shared with children. This preventive measure complements our own verification systems.

Excluded Accounts: If an individual has registered for self-exclusion, hit51 will not allow the opening of a new account or accept any bets from that individual for the duration of the active exclusion period.

Here are some practical tips to help you enjoy the hit51 platform in a more responsible and enjoyable way:

• Set a budget before playing: Decide on the amount you are willing to spend before opening any game. Treat this money as the cost of entertainment, not an investment.
• Do not play when emotions are unstable: Avoid gambling when you are feeling sad, stressed, angry, or under the influence of alcohol. Decisions made in an emotionally unstable state are rarely wise.
• Take regular breaks: Do not play for long stretches without a break. Stand up, stretch, drink some water, and rest briefly before continuing.
• Understand how games work: Every casino game has a house edge. Understanding this helps you maintain realistic expectations about game outcomes.
• Do not borrow money to gamble: Only use money you can afford to lose. Borrowing to gamble is a serious warning sign.
• Balance with other activities: Gambling is just one of many forms of entertainment. Make sure you also engage in social activities, sports and other hobbies to maintain a healthy life balance.
• Log out when done: Make it a habit to log out of the platform when you are done playing, not just close the window. This helps you create a clear separation between play time and the rest of your day.